Massage Late Arrival Policy
We understand that unexpected delays can happen. However, to maintain a smooth and respectful experience for all clients, we kindly ask that you observe the following guidelines regarding late arrivals.
Grace Period
We offer a 5-minute grace period from your scheduled start time. If you arrive within this window, we’ll make every effort to provide your whole session.
Reduced Session Time
Arrivals beyond the grace period may result in a shortened session to avoid impacting the next client. The session will still conclude at the originally scheduled end time.
Full Fee Applies
Please note that the full session fee will still be charged, even if your session is shortened due to a late arrival.
Running More Than 15 Minutes Late
If you’re more than 15 minutes late, we may need to reschedule your appointment, subject to availability. A rescheduling fee may apply at our discretion.
Please Notify Us
If you anticipate being late, please call us as soon as possible on 0800-433-2166. Early communication enables us to make adjustments where possible.
Repeated Late Arrivals
Clients who arrive late on multiple occasions may be asked to prepay for future appointments or may have their booking privileges reviewed.
By scheduling an appointment with Sensual4UMassage, you agree to this policy. Your cooperation helps us provide a respectful and seamless experience for all.
I appreciate your understanding.